Online shopping enables customers can find any product they need through the internet at lower prices by searching thousands of websites on the internet. The online stores must have some features to demonstrate the product and increase the customer satisfaction and these features are given below:
- The business should contain a secure administration back end which helps in complete control over online business.
- Content Management System helps the business to change any content at any time.
- Customer Order Management system assists the managers to know the delivered customers orders and the out standing customers orders.
- The online business should contain a wide range of payment gateway options to complete the monitory transactions easily.
- The online merchants should provide safety and security for the personal information and the data related to financial transactions.
- The system should also be enabled with automatic invoice sending through the email.
- The system should help the supplier to have information of automatic reorder level reports, purchase order history reports, purchase order generation and unlimited supplier accounts.
- The online stores should offer the customer unlimited categories of the products.
- The automatic tax calculation for the goods purchased by the customers saves the time for both customer and the retailer.
These features enable a good online shopping experience for customers and also increases the sales for the seller.